Frequently asked questions
We've gathered the questions we hear most. If you don't find what you're looking for, drop us a note — we actually read it.
About the product
What is Bibleeasy?
An app that adapts Bible passages for kids (and teens) using AI, with personalization by age, narrative style, and religious tradition. Every adaptation is checked by an AI judge and stays available in your personal library and — if you want — in the shared public library.
Who is it for?
Parents reading the Bible at home, catechists and teachers in faith-based schools, pastors and community leaders preparing materials. Kids read the adapted text, but the paying user is always an adult.
Which languages?
Brazilian Portuguese (BibliFácil) and US English (Bibleeasy) from day one. Each language has its own brand and domain, but the account and the public library are shared.
How it works
What is a credit?
One credit lets you generate one new adaptation — pick the passage (one or several), the translation, the age range, the tradition (Ecumenical, Catholic, or Evangelical), and the style (once-upon-a-time, poetry, fable, song, etc.). The adapted text is yours forever. Re-opening, downloading the PDF, or re-reading never costs a credit.
Does an adaptation from the public library cost a credit?
No. If someone else has already adapted the same passage with the same parameters, it shows up in the public library and is free to read — no credit consumed. You only pay for adaptations that don't exist yet.
How do I know the adaptation is trustworthy?
Every adaptation goes through an automatic audit by an AI judge that scores 5 criteria on a 5/5 scale: fidelity to the biblical text, age and style appropriateness, doctrinal alignment with the chosen tradition, content safety, and narrative quality. We only publish adaptations that pass, and the result is visible in the history.
What narrative styles are available?
Seven styles: once-upon-a-time, poetry, fable, song, simplified, adventure, and dialogue. Pick what fits the kid and the moment. Styles like fable show an extra confirmation before use because they take more liberties with the original — useful tool, handle with care.
Billing & subscriptions
Can I cancel anytime?
Yes. Subscriptions are monthly or yearly and you cancel with one click in the billing portal. Access continues until the end of the period you've already paid for, with no fees and no commitment. After that, your account automatically falls back to the Family plan (free, with 1 credit per month).
Does PIX work for subscriptions?
No. Subscriptions (monthly or yearly) use credit card. Pay-as-you-go packs accept card — PIX coming soon. Recurring PIX requires a separate flow we haven't shipped yet.
Do pay-as-you-go credits expire?
Never. Packs have no expiration — they stay in your account and you use them at your own pace, even if you cancel a subscription.
What if I don't like the result?
Before approving an adaptation you can ask for a new version (regenerating also costs a credit because it's a fresh model call). Pay-as-you-go packs can be refunded within 7 days if unused — get in touch.
Are you in beta?
Yes. We charge from day one because we need to measure willingness-to-pay honestly. The Family plan (free) is always available so you can try before subscribing.
Content and tradition
Does the biblical text come from the AI model?
No. The biblical text is always injected from our database in the translation you pick. The model is never asked to recite verses — it gets the passage as data and produces the adaptation from it. This eliminates the entire class of “biblical hallucination” errors.
Which religious traditions do you support?
We currently offer three traditions in both Portuguese and English: Ecumenical (neutral Christian vocabulary, with a plural note when the passage allows), Catholic, and generic Evangelical. Other specific denominations (Orthodox, Mainline, Baptist, Pentecostal-specific, Adventist, etc.) come later — doctrinal curation is serious work and we want to do it well.
Which Bible translations do you use?
Portuguese: Almeida 1819 (public domain) by default; other options when available. English: World English Bible (WEB, public domain). We don't use restrictively-licensed translations in the MVP — we want texts we can serve without strings attached.
Privacy and data
What do you store about me?
Name, email, preferred language, history of adaptations created, and subscription status. Payments are processed by Stripe and we don't store card data. You can request account deletion at any time — your personal adaptations are removed; adaptations already shared in the public library stay anonymized.
Do you collect children's data?
No. The paying user is always an adult. We don't have child profiles in the MVP, nor do we collect data about who's reading the adaptation.
How do I exercise my privacy rights?
Through the contact form you can request access, correction, anonymization, or deletion of your data. We respond within 15 calendar days, in compliance with Brazil's LGPD and equivalent privacy laws.